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Reviews written by dscott5912
Thursday, 05 March 2009
Since it is very difficult to find a true ECN that uses MT4 with a low deposit requirement, I found this broker very attractive. I was also impressed by their mission and vision statements.
However, after multiple inquiries to the company to several of their e-mail addresses (email@example.com, firstname.lastname@example.org, email@example.com), I found them not responsive at all. The ratio of response to my inquires where 1 response to my 3 inquiries. Response time was a minimum of a week.
The second and final response I received from FXCBS was to inform me this Delaware based ECN does not accept US/Canada based clients.
They certainly accept US dollars for opening an account.
Here are the e-mails. This was the one from today (3/5/09)
Dear Mr. Damian,
In order to be able to open a corporate account, there are some requirements in
the terms of initial deposit and account type. And Please note that we don't
accept clients from the United States or Canada currently. However, soon we
will lower the initial deposit and the minimum transaction size for
Quoting Damian Scott :
> I am still waiting for a reply. If I don't hear back soon, I will take my
> business else where.
> --- On Wed, 2/25/09, Damian Scott wrote:
> From: Damian Scott
> Subject: Re: Waiting for Reply
> To: "FXCBS Sales Dept."
> Date: Wednesday, February 25, 2009, 9:41 PM
> Thank you for getting back to me. Yes, I found that zooming in made the
> candlesticks much more clear.
> I am looking at opening a standard account as an LLC. Are there any
> restrictions? With regards to the definition you provided for scalping, my
> strategy is a t/p of 10 pips each day, not several times through out the
> day.. Please let me know if that is acceptable. I would like to do business
> with FXCBS as everything I have seen with your company looks very positive.
> Eventually, I will open a professional account.
> --- On Wed, 2/25/09, FXCBS Sales Dept. wrote:
> From: FXCBS Sales Dept.
> Re: Waiting for Reply
> To: firstname.lastname@example.org
> Date: Wednesday, February 25, 2009, 6:08 AM
> Dear Mr. Damian,
> Thank you for your interest in our services, and we apologize for the late
> response, but your messages went to the junk mail folder for some reason.
> Regarding your inquiries,
> 1- To display the candlestick charts, please zoom in the chart and you will
> more clearer candlestick charts.
> 2- Scalping is hunting for few pips from the market (Less than 20 pips) in a
> short period of time (Less than 15 minutes). However, scalping and EA's are
> allowed for Professional Accounts.
> Should you need further assistance, please contact us.
> Best regards,
> FXCBS Sales Dept.
> Tel: +1 312 69 88744
> Fax: +1 312 69 88871
> E-mail: Sales@fxcbs.com
> Fienex Group LLC 2000-2009
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