XForex 

Category: Forex Broker Reviews
http://www.xforex.com/
Average user rating from: 7 user(s)

Broker Rating
1.3
 
XForex

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User reviews
Friday, 18 December 2009

Written by jack from Australia

Good platform and charts, customer service is pretty good. online chat could be better seems as if they don't really understand your questions language barrier maybe.
SCAM
Wednesday, 28 October 2009

Written by J from South Africa

I smell a rat with Xforex.com. They push to get you on-board then promise bonusses which you never see...Even after I submitted the credit card info and proof of ownership.

I for one noticed that 2minutes must lapse before you can close a trade. It is not 2 minutes... more like 5!

When you close a trade the price jumps? Even if the profit did not change?

During a period of less than 2 hours on 26/10/2009 I lost more than $1017 US!

The pips and the trade margins did not match the market it ran against it???? This is misleading don't you think???

They just kept on asking for a new deposit?

I have been dealing with:
Tom Jenkins
Online CS Representative
Office: + 44-203-051-6305
Fax: + 44-203-051-6306
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Web: www.xforex.com

and dealt with

Jenny Walsh
Account Manager
Canada:+1-416-800-1050
UK: + 44-203-051-6305
Fax: + 44-207-681-3928
Web: www.xforex.com
Saturday, 18 July 2009

Written by jucelino bijega from Japan

I'm stuck with my money in this company, they called in the beginning to my house for me to open the investment account, then have no more contact me, let me down at the beginning a lot of commitments that would help me and teach me to make the investment and then disappeared, now I try to get my money, so I ask for documents, I do not know that I asked for a copy of my credit card, a copy of my passport of my driver's license, I find this very strange because to open the account just asked me the credit card number, I fear be a related to theft of credit card, so I want this company to cancel and refund my money and know other people in other countries which has the same problem I are trying to recover your money, and the company is putting a lot of cumber and service is terrible, I expected a few more days if you do not have any results I demand Clearly other companies that will act with more extidão I am not fighting for the money itself, and therefore very little, but the way which I attended and they promised the people that I contacted, a company must take seriously and be honest above all.
Sunday, 05 July 2009

Written by John Jackson from Australia

hi,

i would like to comment about Xforex, i used their service in the last couple months, didn't encounter any problems. their service on the phone / chat was quick, very professional and i didn't have any problems with my money withdrawal, after i asked it i got it in a to my bank account within 72 hours.

i tried other companies and i enjoyed Xforex the best, you should try it on...

John
SCAM
Sunday, 21 June 2009

Written by luke from Singapore

their service is damn bad and their system always jump prices which is not the price you buy/sell. complained to them ... nothing helps, instead keep asking me to deposit more for bonus. Alot of bad service experience with them, even ask for time and sales, till now never sent me as promised by the english desk.
Monday, 11 May 2009

Written by harsh from United Kingdom

An update from my previous post, the customer care of the company dealt with the dispute in a professional manner in due course, further to me employing a 3rd party professional to discuss the dispute with them. The issues were resolved amicably in the end and we reached a settlement which was satisfactory to both parties. Therefore I have to say that what I said on my earlier post does not apply
SCAM
Wednesday, 18 February 2009

Written by Harsh from United Kingdom

These people are a complete scam. I opened an account with them in Nov 08 and they wanted me to put more money so that they can give me a 20% Bonus. I started with that. Then over the period I made money from my trading and then one fine day they blocked my account. I was not able to enter in the account and I had 16,000 USD in that account. They refused to reply and after 20 days sent me a letter saying that I had violated their terms and conditions and hence they have cancelled my account and taken all the money away. When I asked them why they havent come back but over the phone someone said because the price at which I trades on 30th Jan was different to what the market was. I dont understand what that means.

Before this, I had asked for a withdrawal of $9,000 and they sent it to my account by Wire and took it off the same day. I am surprised how can a firm conduct such kind of a wire fraud in the first place...

So net net they have cancelled access to my account and done a runner with my money. I owe them $25,000 and I am now looking for options where I can get this money back

Can anyone on this site help me here. I have all the relevant proofs needed to prove that they are a complete fraud.

thanks


 
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