Windsor Brokers 

Category: Forex Broker Reviews
http://www.windsorbrokers.biz
Average user rating from: 10 user(s)

Broker Rating
3.0
 

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June PROMOTION
FOREX JUSTICE SPOTLIGHT ARTICLE

Company response
At Windsor Brokers we are always open to comments, suggestions and complaints from clients and/or investors. We apologize sincerely to those of you who are genuine with your complaints, and advise that should you wish to settle any complaint with Windsor Brokers you may do so by contacting us on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it where we will look into the matter with you and help to come to an amicable solution.

Before labeling a company as a SCAM there needs to be sufficient evidence put forward to prove that what is stated is indeed a fact and not a personal disapproval towards the company for any personal reason/s or to purposely give out misleading information to the public.

Windsor Brokers has been active in the financial markets for over 20 years and has proved to meet both ethical and legal standards, practices and requirements on an international scale. We are licensed and regulated by CySec (Cyprus), authorized by the FSA (UK), registered with Bafin (Germany) and the AMF (France) and comply with the renowned European Directive MiFID. More details are available on our website on the following URL:

http://www.windsorbrokers.com/en/content/regulatory-information

At Windsor Brokers we urge clients to check out all of our regulatory information prior to opening an account with us or any other company’ providing financial services.

Our customer support team is well renowned for its complete availability 24 hours a day, 5 days a week with efficiency, professionalism and multilingual service, being top priority. English is the default language which is spoken over the phone by all of our customer service representatives unless the client specifies beforehand that they are more comfortable speaking another designated language.

There is no reason why any customer support representative would insist on speaking in Romanian or Greek unless the client has specified that beforehand. If anybody believes this statement to be false then please feel free to provide proof openly on this website.

With regards to slippage, we always make sure to fill orders at the price specified by the client; however in the case of extraordinary market conditions where there may be high volatility or a gap in the market, we are obliged to offer what the market is offering. Therefore ‘Stop Orders’ may be subject to slippage in such market conditions. More can be read about this in our ‘Trading Mechanism’ (section 9.4.2) which again must be read and signed by all clients prior to opening an account with Windsor Brokers. The URL to view this information on our website is:

http://www.windsorbrokers.com/en/content/trading-information

Windsor Brokers was recently voted and awarded ‘Best Forex Broker’ during the 6th Middle East Forex Trading Expo & Conference 2010, we are confident that we can keep maintaining and exceeding our high standards of service to all clients.

Please feel free to send any questions you may have to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or if you would prefer to talk to a customer service representative live, please choose the live chat option

Regards,

Windsor Brokers
User reviews
Thursday, 30 December 2010

Written by shahzad from Pakistan

i want to rate windsor scam but it is truth that they are not totally scam,they are regulated broker so i cant say they are scam.I may say they are licensed roberrs.There platform is ok but there stratgey is really professional to robb.Every body have knowledge of forex understand the stop out level that is 10% when we open account with windsor and that means any opened position should be closed on 10% level and there should remain some balance in the trading account.But they wipe the account at all and zero balance shows there desigens.stop levels are also not honuored some times.But they are not scam they all regulated.
I have proof of there robery and also have copies of live chat.i have too much to say about them but i think its enough for anybody to understand about them.Be care full of them.
Friday, 03 December 2010

Written by blacksh33p from Philippines

BEST customer service i have ever had. Very polite, well mannered, knowledgeable, professional staffs who are willing to assist every client to the best of their knowledge. One of the Best Assets of this company is their customer support people. Never get tired of answering customer inquiries and solving clients concern. I have been trading for several months now and all i can say is Great system execution, sl/tp's are filled accurately. I feel sad for those who call this very efficient honest and good company as "scam" for they throw destructive words immediately if they lose on the market. Acting like crybabies, brats who cannot accept losing even a single trade. What only matters to them is that they should win all the time, if not, the company is at fault. Blaming the company for the inefficiency in their own trading strategy. For the potential client who would like to try WindsorBrokers, you have all the time to DEMO TRADE their platform and know how their customer support staff deal with clients, and examine thoroughly their policies. TRY everything first and should the outcome not fit your standards, then DO NOT sign up. Dont be bothered immediately with the negative comments you read about this company for those might just lead you to non legitimate or even cheating broker. Windsor has acquired Best Forex Broker 2010 Award i think just mid this year. How can a best forex broker be a scam?

People can be gauge base on their reactions and comments, that reflects the kind of personality they possess.
SCAM
Wednesday, 18 August 2010

Written by Mohammad Saleh from United Arab Emirates

They r big scammers, they are the worst company i ever dealt with, lack of professionalism, lack of expertise in the field, their customer service is way below normal standards.....honestly saying, this company is a total shame to the forex business field, i recommend that they re-evaluate their business startegie and people get some professional people to work for you !!!!!
SCAM
Monday, 21 June 2010

Written by mounir from Syria

stay away. they give very huge slippage on stoploss orders. their customer service is very bad and rude, especially the head of the customer service, a guy with the name 'rammi'.
Thursday, 27 May 2010

Written by Yiannis Tzannes from United Kingdom

regarding the comment of whether they are regulated or not, you can that they are from theis link from the Cyprus Securities & Exchange Commission. http://www.cysec.gov.cy/licence_members_1_en.aspx
Monday, 07 December 2009

Written by James from Cyprus

Fast execution, great CS,Platform and Low spread.
Friday, 13 November 2009

Written by Michael Roberts from Cyprus

I was recommended to try Windsor brokers I am rather cautious due to previous bad experiences of trusting other peoples recommendations, so I got the demo trading platform, tried it out and liked what I saw, I have now had a real account for just over a month, I started with the mini, even thought they do offer a micro for beginners with min deposit of 25$ I opted for the mini with min deposit of 250$, thought I’d try my luck!! After all they are reputable broker with affiliation to regulatory bodies in Europe and locally in Cyprus where they are based. The re-quote on spot instruments facility often worked to my advantage as it is quick; there is no processing time where you lose out die to market change. Low margins and pips as low as 1 on the mini… I am very happy with my decision and will keep you updated on my process…
Monday, 05 October 2009

Written by Khaled from Jordan

Tried windsor for some time, fast execution - I do not know about big lots - usably I traded less than 5 standard in one ticket.
With regards to customer support I like is the team they have, they are very helpful, I get Arabic support from Dealing room, back office and customer services.
SCAM
Saturday, 12 September 2009

Written by Husein Mustal from Laos

I lost all my money because of their extremely slow service. They promised they have arabic speaking dealers by always a romanian answers the phone. On their website they say their employess speak 15 languages but until now I heard only romanian and greek. They are big liers. They say they are regulated by something in their country but I don't believe this even. They don't even own the building they talk about it too much. Ask them. I am very sad becuase when I visited them years ago at the old office they told me they were moving to a new building where their service would be better but it became worst. They are a shame to the rest of honest brokerage companies.
Friday, 12 June 2009

Written by Michel from Egypt

I have been working with them for over 3 years and they are giving great service.


 

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