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User reviews
Saturday, 17 January 2009
Written by chris from USA
I agree with the other poster, as far as Forex is concerned. A far as stocks, I like it....but even the lame kid that helped me with a conversion admitted that they weren't really a forex broker.
Monday, 15 December 2008
Written by Bob W from USA
Their customer service is horrendous. Their reps are argumentative and very obstinate. They are not able to answer questions and are all attitude.
Their platform is a nightmare to learn and many functions that they claim are available often do not work. In fact their platform itself will often go down. Just pray you aren’t trying to manage an open position when that happens.
The biggest scam of all is that you after you close a trade, you often are stuck with foreign currency in your account (what they call non-base currency) and then you have to convert that money to your base currency. So, for example, if you live in the US, after you close a trade, you may have JPY in your account instead of USD. Then they hit you for a commission and a HUGE spread to convert the JPY to USD. In the meantime, your account is subject to fluctuations in the Yen until you close out the non-base currency this second time.
Their accounting system is bizarre beyond belief and inaccurate. It is impossible to get tax information in a reportable fashion from them.
